IMT Cherry Creek - 339 Reviews - Residential Leasing in Denver, CO - Birdeye (2024)

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4.0

  • Residential Leasing
  • Denver, CO

About this business

Real EstateResidential Leasing

Welcome to IMT Cherry Creek, ideally situated in the desirable neighborhood of Cherry Creek, CO. Enjoy coming home to well-appointed one, two, and three bedroom apartment homes complete with all the conveniences you desire. From two fitness centers to two clubhouses with billiards to two heated outdoor swimming pools and spas, IMT Cherry Creek is comprised of two communities, which together boasts double the amount of amenities that are sure to fit any lifestyle. Take a tour around IMT Cherry Creek and you'll find the lifest...read more

Location details

4750 E Cherry Creek S Dr, Denver, CO, 80246, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 5:00 p.m.

4.0339 reviews

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  • Apartments (11)
  • Google (318)
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  • Birdeye (0)

IMT Cherry Creek - 339 Reviews - Residential Leasing in Denver, CO - Birdeye (1)

2 years ago

MaintenanceI recently had an issue where my dryer went out and the staff worked exceptionally with me. They understood the need for an in-unit laundry and were able to allow me access to a vacant apartment in order to accommodate my need. They kept me informed of the date my replacement would be here and even brought it two days early. The maintenance person, Clyde, was very professional, easy going, and quick in replacing the unit. I couldn't be happier with the response I received and the great service this property has.

LoudThe area is perfect, maintenance issues get fixed right away and the staff are phenomenal but if you have a noisy neighbors it is not so good. Only live on the top floor if you really want to live here. And that is if your downstairs neighbor is quiet. When I asked if these apartments were noisy, I was told no BUT they are, I hear everything my neighbors do, it is not conducive to me working from home. I would not live here, given what I know now..

Business response:

Hello Kristofer, Thank you for your recent feedback regarding our community. We strive to ensure everyone has a 6-star customer service experience and apologize that you have had recent noise concerns in your home. I can assure you that we take all noise concerns seriously and work diligently to work with both parties to mitigate the situation to the best of our ability. We also have courtesy patrol available to our residents by calling 303.429.5061. Please feel free to contact us directly if your concern persists. Thank you...read more

IMT Cherry Creek - 339 Reviews - Residential Leasing in Denver, CO - Birdeye (3)

Adrienne H.


2 years ago

They UnderdeliveredI don't regret living here but I wouldn't recommend it.Aside from the nice design, this isn't the luxury experience they advertise. Other true "luxury apartments" are available in Denver at similar rates.Feedback based on 2 apartments; mine and a neighbor/friend who also lived in the complex:Rooms are aesthetically pleasing! However, walls and ceilings are thin and you can hear everything... feels like SF or NYC.Pool opened over a year after advertised (I assume the permit they said they got when they...read more

IMT Cherry Creek - 339 Reviews - Residential Leasing in Denver, CO - Birdeye (4)

4 years ago

Terrible communityAvoid anything owned by IMT. Lived here almost ten years through three changes in ownership and IMT and their property manager are absolutely terrible. Very unhelpful and unfriendly. Maintenance requests never done and packages impossible to receive. They go out of their way to avoid their tenants unless rent is due. Overpriced to begin with, but terrible service as well???!!!

Business response:

Hello Megan, Good morning & thank you for your residency with us at IMT Cherry Creek. We would like the opportunity to fix any maintenance requests for you, however, I am unable to find an open maintenance request with your name on it. Please reach out to the office directly or utilize your resident portal to submit any pending maintenance requests, so that we can remedy the issue as quickly as possible. We attempt our best to give great customer service and if you are having issues with packages please reach out to us so we...read more

IMT Cherry Creek - 339 Reviews - Residential Leasing in Denver, CO - Birdeye (5)

4 years ago

OK Value is you don't expect muchI've lived here for two years. I have had my disputes with packages as well. Good thing they are installing parcel lockers because for awhile they had employees who thought rejecting resident mail meant packages just get dropped off at the post office for pickup.Also they need to get with the program, protect their residents and monitor parking lots with an electronic system that runs the license plate instead of relying on a scummy third-party. I am happy to be leaving this complex. Only p...read more

Business response:

Hello and thank you for taking the time to write a review of your time at IMT Cherry Creek. I am happy that the maintenance team has been courteous and prompt when repairing maintenance related items for you. We always try to find ways to improve the community and we are hopeful the installation of Parcel Lockers will be something residents enjoy. Our parking is monitored by parking permits instead of license plates, and these permits are given to residents at the time of move in to utilize throughout their residency, given ...read more

IMT Cherry Creek - 339 Reviews - Residential Leasing in Denver, CO - Birdeye (6)

4 years ago

poor customer service / response to reoccuring issuesJuly 2019: So we renewed our lease, the cost only went up (apartment & garage) about $90+. So, here are the only complaints we've had: (1) For months we've been letting them know that we're not getting notified when our packages are delivered to the office, but they haven't really done anything accountability wise to ensure this doesn't happen. Most recently, we weren't notified of a package delivered containing medication, and another package containing checks. (2) It's ...read more

Business response:

Hello Mary, I hope you are having a great day. I know we have already been in communication regarding the issues listed in this review. While we do strive to have great customer service and hope our residents are always enjoying living at the community, there are some things that we can or cannot offer or remedy 100 percent. We do have guest parking for guests that is free and that is a plus for people who live here and have friends over, but it also allows ride shares to utilize those spaces as well. We have discussed the i...read more

IMT Cherry Creek - 339 Reviews - Residential Leasing in Denver, CO - Birdeye (7)

4 years ago

customer serviceAugust 2019: We tried to talk to IMT staff and IMT corporate about not receiving notifications that we have packages and their response to us is that the emails are just courtesy, they're presuming residents know when they have packages because of tracking info, even though tracking info isn't always available. Secondly, there's always issues with couriers and rideshare drivers blocking the entryway (when there's no guest parking available) and their response to this was that they have guest parking availabl...read more

Business response:

Hello, Thank you for your additional feedback on our community. Our onsite and regional team have spoken to you regarding your concerns. In regards to your packages, if you notice that it is delivered and you have not received the courtesy email from us, it is recommended to either contact the carrier to see where they left it or the office to see if it is here. We do have guest parking for guests that is free and that is a plus for people who live here and have friends over, but it also allows ride shares to utilize those s...read more

IMT Cherry Creek - 339 Reviews - Residential Leasing in Denver, CO - Birdeye (8)

6 years ago

Not concerned with protecting their residents.Despite being residents of the property, our vehicle was towed last night, to the tune of almost $300 my family's expense. I approached management about it, and despite there being clauses in the lease agreement that directly conflict with the tagging policy, they refused to offer any assistance. In the lease agreement there is a clause that says something along the lines of having "_____ hours to respond to a posted violation," and I was informed that the number of hours is lef...read more

Business response:

Hello, We are so happy you have called IMT Cherry Creek home since last September and want to thank you for your review. You are correct that your lease contract clearly outlines our parking policy. The warning for a parking violation is intentionally left blank; as this time is not guaranteed. We do remove vehicles that are in violation of our parking policy promptly. We remove such vehicles in order to make room for permitted vehicles of residents, who abide by the requirements outlined. I would like to clarify that IMT do...read more

IMT Cherry Creek - 339 Reviews - Residential Leasing in Denver, CO - Birdeye (9)

6 years ago

Declining more and more everydayBe ready to get notices on your door because your patio furniture is not the brand they like. Grounds are always a mess, sidewalk lights are always out. Staff blows-- the females are constantly gossiping about residents and being snarky with potential residents Significant decline in business and customer service.

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Frequently asked questions about IMT Cherry Creek

How is IMT Cherry Creek rated?

IMT Cherry Creek has a 4 star rating with 339 reviews.

When is IMT Cherry Creek open?

IMT Cherry Creek is open now. It will close at 6:00 p.m.

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IMT Cherry Creek - 339 Reviews - Residential Leasing in Denver, CO - Birdeye (2024)
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